Not sure if I've ever formally mentioned this but:
Victoria is awesome. She is a pleasure to deal with and is always quick to respond to any questions and concerns that we may have. Sometimes in life we only get feedback on people when there is a problem. Not here. We have never had an issue. With all the thing going on here, I know the one thing I do not have to worry about is ETS.
I would like to commend Economised Time Services for their dedicated service. As a longtime customer of theirs, I have had the pleasure of working with a crackerjack team. The services that they have provide us are efficient, and done in a timely manner. They are a very professional team and pleasant to work with. I highly recommend their billing support services and accuracy for a job well done.
LifeLinks has been a customer of ETS for 22 years. ETS software makes the potentially difficult job of managing Medicaid billings bearable. The software is super-reliable and easy to use. The customer support is top notch.
Just a brief acknowledgement to express my gratitude for the exceptional service that I receive from ETS. I have been working with Samantha for 4.5 years. She completes the billing in a timely fashion, and responds promptly and effectively to any issues that crop up. What would I do without her support? I am left with a sense of assurance that this aspect of our business is in good hands. Thank you Samantha.
If I were asked to recommend a billing service by and individual or an organization that does not know the in’s and out’s of this practice, I would recommend without reservation Economised Time Services. In the scheme of things we are a relatively new customer, just under one year. We have found the relationship to be pleasant, constructive, and effective. We appreciate the opportunity to work in the trouble-free atmosphere which Economised Time Services provides so effortlessly.
Having worked with ETS for many years, I have always found that nothing is ever a problem. Their tailored services and quick responses relation to our payroll system makes them an ideal choice.
The ETS billing software has dramatically reduced the time needed to submit our claims. This is time that can now be productively used elsewhere. The ETS staff are friendly and respond to any support requests promptly. We consider Economized Time Services to be a wise investment.
Just a note of appreciation for your recent visit to our office in Pittsfield, Mass! The time you spent with our IT guys will help us use the software more efficiently and move along updating our computer systems in the upcoming months. BCARC has been doing business with ETS for over 25 years and we have always received great dedicated service! Thank you and your staff for your time, knowledge and prompt responses!
Samantha from Economised Time Services has sent all the test files for Seven Hills Foundation and Affiliates to accommodate MassHealth’s new MMIS System, diagnosis code requirement and with each of the three One Care Dual Eligible Plans (Fallon Total Care, Network Health and CommonWealth Care Alliance) upgrades.
Samantha has done an excellent job in communicating with me regarding any and all information needed and upgrades timeline. Samantha has tremendous knowledge regarding billing and claims submission to MassHealth and the One Care Plans. Seven Hills Foundation and Economised Time Services has had an excellent working relationship over fifteen years and counting.